Shipping

 We currently ship in the USA and International shipping is coming soon! 

  • Free USA Shipping on all orders over $100.  Use code FREESHIP
  • All USA orders will incur a flat $6.50 charge for items 5 lbs and under( unless otherwise stated), which includes shipping and handling.  All items 5 lbs and over will be charged based on weight.  We understand the importance of packaging, so handling is an important part of our checkout process.  
  • For all other international countries, shipping will be calculated during checkout by weight
    • Please allow up to 1 to 6 weeks for International Shipping.  We usually ship via USPS Priority EXPRESS International, which usually takes 3-5 business days.  But depending on your country, it may take longer including customs

Handling

Orders placed Monday thru Friday before 3pm PST will be shipped out within 48 business hours.  Orders placed over the weekend will be handled within 48 hours the following business week.  Unless otherwise noted. 

Taxes and Duties

All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery).We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.

  • Purchases made in the state of California will incur a 9% sales tax. 


Currency Conversions

All prices listed on our site are in US dollars, and charged to your credit card in US dollars. The bank that has issued your credit card determines the exact exchange rate that you will be charged, but in general it should match closely with the current rate. To get an estimate of the current rate, check out the link below:

XE Calculator

XE.com - Foreign Exchange Rate Calculator 
(Please note that we do not make any guarantees or promises about what the current exchange rate is or what you will be charged by your bank, as this is out of our control.)


International Shipping Restrictions

Unfortunately, due to certain trademark, labeling, product content and embargo restrictions, we currently do not ship all products available on our website(s) to all countries. If you have a restricted item in your tote, you will receive a message during checkout that lists the restricted item along with specific instructions to remove the item from your tote or to change the shipping method or address if applicable.